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We’re here to answer your questions and provide support. Reach out to us for assistance or to learn more about our services.


Support That Works as Hard as You Do
Whether you’re troubleshooting a transaction, updating your integration, or just need a quick answer, we’ve got your back. Our merchant support team is here to help you keep sales moving and customers satisfied, every step of the way.
FAQs
Find answers to your most common questions about Credova.
To start offering Credova, simply visit merchantinquiry.credova.com and complete the request form. A member of our team will reach out to discuss next steps and guide you through the onboarding process.
Credova supports a variety of popular e-commerce platforms to make it easy for merchants to offer financing at checkout. Currently supported platforms include:
BigCommerce
WooCommerce
Magento
AmmoReady
Celerant
CoreWare
Connected Data Solutions
If you're using a different platform — or a custom-built website — our team can help. Reach out to us to discuss custom integration options. We're happy to work with you on a solution that fits your business needs.
Credova financing is not available in all 50 states, and offerings may vary by location. At this time, Credova does not provide financing to consumers or merchants in New York, Massachusetts, or the District of Columbia. For more information about the availability of Credova in your area, please email us at info@credova.com.
To partner with Credova, your business must be legally operating within the United States and in good standing. You are also required to comply with all applicable state and federal regulations for your industry. Depending on your business type, there may be additional requirements related to revenue and time in operation. For more information, please email us at info@credova.com.
Customers Can Apply for Financing in Three Convenient Ways:
1. During Checkout on Your eCommerce Store
If integrated, customers can apply for financing directly within the shopping cart at the time of checkout.
2. In-Store via Direct Link
A financing application link can be sent directly to the customer from your merchant portal for easy in-store use.
3. Online at www.credova.com
Customers can visit the website directly to either prequalify or apply, at any time.
These flexible options provide a smooth and seamless experience — whether customers are shopping online or in person.